Frequently Asked Questions
What Insurance do You Accept?
We currently accept Maryland Medicaid, Blue Cross Blue Shield, Cigna, and we also have a self-pay option. If you are using your insurance benefits, we recommend that you contact your insurance company to ask about your mental health coverage. The initial session will be billed to your insurance company at $160 and each session thereafter will be billed at $125 for 4 5 min sessions. Please note, the insurance benefits quoted by your insurance company are not a guarantee of payment. If there are any challenges regarding your insurance payments, we will notify you for resolution.
How Much Are Therapy Sessions?
Our initial intake sessions are $160 and individual sessions (45-50 min) are $125/ session.
What if I need to reschedule or cancel?
We understand that life and circumstances happen. If you need to reschedule, you can do so via the client portal or by notifying your therapist. Cancellations must be made at least 48 hours in advance of the scheduled appointment. If you cancel after 24 hours, you will be charged the full fee for the session. If you do not show for your appointment, and provide no communication, you will also be charged the full fee for the session.
What Methods of Payment Do You Accept?
We accept all major credit cards. We require a credit card to be on file to book your appointment. Medicaid insurance holders are not required to have a credit card on file. If you miss two payments, we will not be able to reschedule you until your payment is received in full. All copays and payments must be made prior to beginning each session.
Do you offer teletherapy services?
Yes. All therapy services will be virtual until further notice. You can attend therapy sessions from the privacy of your own home. Due to confidentiality, we require that you are in a private location with wi-fi and internet access.
What is the process to start therapy?
All clients are required to participate in an initial intake assessment. After the intake assessment is completed, clients can begin to start seeing their therapist.
